Privacy notice

What we collect

Only what you type into the consultation request: the type of visit, your name, your mobile number, and if you choose, your email address, a preferred date and a message.

Please do not put detailed medical history in the message. We will ask what we need when we call you.

How it reaches us

Pressing "Send request" emails your request to reception at reception@nvision-gsc.com through our email provider, Resend. The website itself does not store it. If sending fails, your own email app opens with the request written out instead, and nothing is sent until you press send there.

What we use it for

Only to contact you about your request and arrange your appointment. We do not sell your details or use them for marketing without asking you first.

How long we keep it

Requests are kept only as long as needed to arrange your visit. Once you become a patient, your clinical records are handled under our separate patient records policy. [Retention period to be confirmed.]

Other services on this site

Fonts are served by this website. The location map is an image served by this website and makes no request to Google. Google receives your visit only if you choose to open directions in Google Maps.

Optional analytics

If enabled for this website, Google Analytics loads only after you accept it. It counts page visits, consultation link clicks, directions clicks, taps on the call, Viber and Messenger buttons (not which number), and attempts to open the consultation email. An email-app handoff does not tell us whether you sent an email or booked a visit.

We do not send names, phone numbers, email addresses, form messages, visit selections, URL query values or fragments to Analytics. Google receives technical information, such as browser and device information, as part of the analytics service. Advertising features are disabled.

Your analytics choice is stored in this browser for up to 180 days. You can decline analytics and keep using the site. Use Analytics settings at the foot of a page to change your choice. Withdrawing consent stops analytics collection and removes accessible first-party Google Analytics cookies. It does not delete information already held by Google.

Analytics is inactive when it has not been configured, and on preview sites. The clinic must approve the analytics provider, retention settings and this notice before it is enabled.

Your rights

Under the Data Privacy Act of 2012, you can ask to see the personal data we hold about you, have it corrected or deleted, and object to how it is used. You can also complain to the National Privacy Commission.

To make a request, contact our Data Protection Officer. [Name and contact details to be confirmed.]